Every vehicle has a unique VIN. Enter a VIN to learn if a specific vehicle needs to be repaired as part of a recall.
Look on the lower left of your car’s windshield for your 17-character Vehicle Identification Number. Your VIN is also located on your car’s registration card, and it may be shown on your insurance card.
From your complaints
to recall campaigns
Your complaint will be added to a public NHTSA database after personally identifying information is removed.
If the agency receives similar reports from a number of people about the same product, this could indicate that a safety-related defect may exist that would warrant the opening of an investigation.
Example of Complaints
NHTSA reviews filed complaints from vehicle owners and other information related to alleged defects to decide whether to open an investigation.
NHTSA conducts an analysis of any petitions calling for defect investigations. If the petition is denied, the reasons for the denial are published in the Federal Register.
NHTSA opens an investigation of alleged safety defects. It is closed when they notify the manufacturer of recall recommendations or they don’t identify a safety-related defect.
D. RECALL MANAGEMENT
NHTSA reviews filed complaints from vehicle owners and other information related to alleged defects to decide whether to open an investigation.View monthly investigation reports
A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. Most decisions to conduct a recall and remedy a safety defect are made voluntarily by manufacturers prior to any involvement by NHTSA.
Manufacturers are required to fix the problem by repairing it, replacing it, offering a refund, or in rare cases repurchasing the vehicle. View the 2019 Recall Report.
Using our VIN lookup tool, you can access recall information provided by the manufacturer conducting the recall which may be not posted yet on NHTSA’s site.